Privacy Policy
Effective September 29, 2026. Last updated September 29, 2026.
Golden Egg Donation, Inc. (“Golden Egg,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy describes how we collect, use, maintain, disclose, and protect personal information obtained through our website, donor application and screening process, communications, services, and interactions with egg donors, prospective egg donors, intended parents, prospective intended parents, and other individuals who interact with Golden Egg. By using our website or voluntarily providing information to Golden Egg, you acknowledge the practices described in this Privacy Policy.
1. Information we may collect
The information we collect depends upon your relationship with Golden Egg and may include the following categories.
Personal and contact information
We may collect:
- Full legal name
- Date of birth
- Mailing and residential address
- Email address
- Telephone number
- Emergency contact information
- Government-issued identification information when necessary
- Other identifying or contact information voluntarily provided to us
Egg donor application and profile information
Prospective and current egg donors may provide information including:
- Age and date of birth
- Height, weight, and other physical characteristics
- Photographs and videos
- Education and employment information
- Interests, talents, hobbies, and personal characteristics
- Family information
- Pregnancy and reproductive history
- Prior egg donation history
- Lifestyle information
- Personal and family medical history
- Genetic and hereditary information
- Ethnic or ancestral background
- Other information relevant to donor matching, screening, or participation in an egg donation cycle
Certain information provided by donors may be included in donor profiles and made available to prospective or matched intended parents as part of Golden Egg's matching services.
Medical, genetic, and reproductive information
Because of the nature of egg donation, Golden Egg may receive, maintain, or facilitate the exchange of sensitive health-related information, including:
- Medical history
- Family medical history
- Fertility and reproductive information
- Genetic carrier screening results
- Genetic counseling information
- Psychological screening information
- Laboratory results
- Hormone testing
- Ultrasound and follicle monitoring information
- Infectious-disease testing
- Egg retrieval and cycle information
- Egg, embryo, blastocyst, and related embryology data
- PGT or other genetic testing information when provided or authorized
- Medical records supplied by donors, intended parents, fertility clinics, laboratories, physicians, genetic counselors, or other authorized providers
We collect and use this information only as reasonably necessary to provide our services, facilitate screening and matching, coordinate donation cycles, maintain appropriate records, and fulfill legal, contractual, or regulatory responsibilities.
Background screening information
When applicable and with appropriate authorization, Golden Egg may use a third-party screening provider to conduct background screening on prospective egg donors.
Information used or generated during such screening may include:
- Identity verification information
- Address history
- Criminal-record information
- Sex-offender registry information
- Public-record information
- Other legally permissible background-screening information
Where possible, sensitive identifying information required by a background-screening provider may be submitted directly by the individual to that provider rather than collected or stored by Golden Egg.
Background checks will be conducted subject to applicable law and any required authorization or disclosure procedures.
Intended parent information
We may collect information from intended parents including:
- Names and contact information
- Fertility clinic information
- Physician and medical-team information
- Genetic carrier screening information
- Relevant medical or reproductive information
- Donor preferences and matching criteria
- Cycle information
- Legal and insurance information
- Payment and transaction information
- Information necessary to coordinate with donors, clinics, attorneys, escrow companies, insurance providers, laboratories, and other professionals involved in the donation process
Financial information
We may collect or receive information related to:
- Payments
- Invoices
- Refunds
- Wire transfers
- Escrow arrangements
- Reimbursements
- Donor compensation
- Travel expenses
Payment information may be processed by banks, payment processors, escrow companies, attorneys, or other financial-service providers.
Golden Egg may not directly store complete credit-card or banking credentials when payments are processed by third-party providers.
Website and technical information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser and device information
- Operating system
- Pages visited
- Date and time of access
- Referring website
- Website interactions
- Cookies and similar technologies
We may use this information to operate, secure, maintain, and improve our website and services.
2. How we use personal information
Golden Egg may use personal information to:
- Review egg donor applications
- Determine preliminary donor eligibility
- Create and maintain donor profiles
- Facilitate matches between donors and intended parents
- Coordinate medical screening and egg donation cycles
- Communicate with donors and intended parents
- Coordinate with fertility clinics and medical providers
- Facilitate genetic and psychological screening
- Coordinate legal agreements
- Arrange donor insurance
- Coordinate donor compensation and escrow
- Arrange travel, accommodations, transportation, and monitoring
- Maintain donation and cycle records
- Respond to future medically relevant inquiries
- Facilitate communication regarding significant family medical-history updates when appropriate
- Process payments and reimbursements
- Conduct authorized background screening
- Prevent fraud and protect the safety and integrity of our services
- Respond to legal obligations
- Establish, exercise, or defend legal claims
- Maintain and improve our website and services
- Protect Golden Egg, donors, intended parents, and other individuals involved in the donation process
We will not use sensitive personal information for purposes materially unrelated to the reason it was collected without appropriate authorization or another lawful basis.
4. Donor profiles
Certain information provided by prospective egg donors is intended to be presented to prospective intended parents for donor-selection purposes.
Depending on the donor's profile and applicable consent, this information may include photographs, physical characteristics, education, interests, personal and family background, medical and genetic history, prior donation information, and other profile information.
Golden Egg does not intend for donor profiles to be publicly indexed or used for purposes unrelated to egg-donor matching.
5. Medical and genetic information
Medical and genetic information is particularly sensitive.
Golden Egg uses such information primarily to facilitate donor screening, matching, medical review, genetic compatibility assessment, donation-cycle coordination, and future medically relevant communications.
Golden Egg may act as an intermediary between donors, intended parents, clinics, and other professionals when medical or family-history information needs to be exchanged.
Information may be retained when reasonably necessary to facilitate future medically relevant communication between parties to a donation.
6. Information retention
Golden Egg retains information for as long as reasonably necessary to:
- Provide our services
- Maintain appropriate egg-donation records
- Facilitate future medical or family-history communications
- Comply with contractual obligations
- Meet legal, regulatory, insurance, accounting, or recordkeeping requirements
- Resolve disputes
- Protect the rights and interests of Golden Egg and individuals involved in donation arrangements
Certain donor contact and medical-history information may be maintained for an extended period because intended parents, donors, or donor-conceived individuals may have a legitimate future need to communicate medically relevant information.
When information is no longer reasonably required, Golden Egg may securely delete, destroy, or de-identify it, subject to applicable law and legitimate recordkeeping obligations.
7. Data security
Golden Egg takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
These measures may include access controls, password protection, secure systems, encrypted transmission where appropriate, restricted access to sensitive information, and use of reputable third-party service providers.
However, no electronic transmission or storage system can be guaranteed to be completely secure. Accordingly, Golden Egg cannot guarantee absolute security of information.
8. Email and electronic communications
Email, text messaging, electronic forms, portals, and other electronic communications may be used during the egg-donation process.
Individuals should avoid sending highly sensitive information through unsecured communication channels unless specifically instructed to do so.
Golden Egg may use secure portals, encrypted systems, or third-party platforms when appropriate for particularly sensitive information.
10. Sale and sharing of personal information
Golden Egg does not sell donor medical information, genetic information, or other sensitive personal information for monetary compensation.
Golden Egg does not use sensitive reproductive, medical, or genetic information for targeted advertising.
If Golden Egg's website practices change in a manner that constitutes a “sale” or “sharing” of personal information under applicable privacy law, we will provide any notices and opt-out mechanisms required by law.
11. California privacy rights
California residents may have certain rights regarding their personal information under applicable California privacy laws.
Depending upon the law applicable to Golden Egg and the particular information involved, these rights may include the right to:
- Request information about personal information collected about you
- Request access to certain personal information
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Obtain information about categories of third parties to whom information has been disclosed
- Opt out of certain sales or sharing of personal information where applicable
- Limit certain uses or disclosures of sensitive personal information where applicable
- Exercise applicable privacy rights without unlawful discrimination
These rights may be subject to exceptions. For example, Golden Egg may need to retain certain information to comply with legal obligations, fulfill contracts, maintain medically relevant donation records, protect against fraud, or establish or defend legal claims.
To submit a privacy request, please contact Golden Egg using the contact information provided below.
Golden Egg may need to verify your identity before fulfilling certain requests.
12. Children's privacy
Golden Egg's website and services are not directed toward children under 18, and we do not knowingly solicit personal information directly from children under 18 through our website.
Information concerning children or donor-conceived individuals may nevertheless be provided by adults when reasonably necessary for medical-history, family-history, or donation-related purposes.
13. Third-party websites and services
Our website or communications may contain links to third-party websites, portals, fertility clinics, laboratories, payment processors, background-screening providers, or other services.
Golden Egg is not responsible for the privacy practices of independent third parties. Individuals should review the privacy policies of those providers before providing personal information directly to them.
14. Legal disclosures
Golden Egg may disclose personal information when reasonably necessary to:
- Comply with applicable law, subpoena, court order, or legal process
- Cooperate with lawful governmental requests
- Investigate suspected fraud or unlawful activity
- Protect the safety or rights of donors, intended parents, Golden Egg personnel, or others
- Enforce contractual obligations
- Establish, exercise, or defend legal claims
15. Business transfers
If Golden Egg is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate confidentiality protections.
16. Changes to this Privacy Policy
Golden Egg may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable law.
When material changes are made, we will update the “Last Updated” date above and provide any additional notice required by applicable law.
We encourage you to periodically review this Privacy Policy.
17. Contact Golden Egg
Questions, concerns, or privacy requests regarding this Privacy Policy or Golden Egg's handling of personal information may be submitted to:
Golden Egg Donation, Inc. Website: goldeneggdonation.com Privacy Policy: goldeneggdonation.com/privacy-policy Email: info@goldeneggdonation.com Mailing Address: 1014 S Westlake Blvd., Ste 14-297, Westlake Village, CA 91361
Please include “Privacy Request” in the subject line when contacting us regarding a privacy-rights request.
Important notice
This Privacy Policy describes Golden Egg Donation, Inc.'s privacy practices and is not intended to create rights beyond those provided by applicable law. Specific medical providers, fertility clinics, attorneys, genetic testing companies, insurance providers, background-screening providers, payment processors, and other independent third parties involved in an egg-donation arrangement may maintain their own privacy practices and policies.